Our service allows parents to register and securely store their children’s descriptive information and photographs, where they establish a user ID and password. In case of an emergency, the parent or police should call our toll-free number, 1-877-747-2006, and authorize the release of this data both locally and nationally. Please go to Contact Us section to email us about customer support and technical questions.

The Child Alert Center has an extensive database of law enforcement, child advocacy, and news agencies that we contact to help locate a missing child. We are constantly expanding our network to include new contacts. It’s our ultimate goal to be able to reach every organization that can possibly find a missing child.

As child-safety advocates, the Child Alert Center believes in being proactive about child safety. We take our outreach program to corporations, organizations, schools, and public events to teach parents and children how to avoid child-related crimes. With online safety suggestions and the latest links, we can give you and your community ideas about how to protect children and help stop abductions before they happen.

How Our Service Works

First, register your child with Child Alert Center on-line. As the parent or legal guardian of a child, you select your User ID and password, which only you can access or change for security purposes.

Once you have registered, you can upload photos and fill out an online form that will provide us with a description of your child and furnish some vital statistics about him and some contact information about you.

At any time after you’ve registered your child, you can log onto this site and change the information you have sent in. In general, we recommend that you provide us with new photos and new weight and height measurements at least once a year, since children change so quickly.

Please update the descriptive data whenever your child has grown significantly, and if his or her appearance has changed. Has your child’s baby-blonde hair darkened to brown this year? Have they gotten braces? Had her ears pierced? Then it’s time to update their description.

When you register with Child Alert Center, you will receive a wallet-sized list with our toll free number, 1-877-747-2006 (Operator CAC) and thorough instructions on what to do in case of an emergency.

In case your child goes missing, how the Child Alert Center team approach works to find your child.

Every case is managed by a team to recover your child as fast as possible.

Multiple Child-Safety Specialists are assigned to each case. Each has different responsibilities.

• One specialist gathers all the necessary information and compiles it to a poster for distribution.

• The DPIE process is completed immediately after all the information is gathered.

• Posters and photos are sent to law enforcement agencies—local police, the county sheriff’s department, state police, the FBI, and in some cases the Border Patrol.

• Another specialist is in charge of triggering an Amber Alert and getting vital information to all the contact organizations such as the National Center for Missing and Exploited Children (NCMEC), Association of Missing and Exploited Children’s Organizations (AMECO), and the Missing Children’s Clearinghouse for the necessary states.

• Another specialist will get information about your child to the Internet, to television and radio stations, to newspapers, and any additional news medium that can help.

• The case manager oversees the process and is responsible for coordinating the flow of information and to help you to understand what is happening.

Within minutes, your child’s photos and descriptive information will be sent to appropriate resources that can help bring them home.

Steps to take if your child is abducted

1. If your child seems to be missing, call the police. Don’t be embarrassed to call, and don’t wait. The police would rather be called for a false alarm than have to follow a cold trail.

2. The police will furnish you with a case number.

If your family is registered with the Child Alert Center you or the police can then call us with your ID and password so we can instantly and efficiently send identifying information to all agencies that might help find your child.

3. Use your home computer or a professional printer to print flyers featuring photos of your children. Volunteers will help you post flyers in highly visible areas.

4. Keep your home staffed and record telephone conversations. This may be the only way your child knows how to reach you.

5. And don’t give up hope. Many missing or abducted children have been returned to their parents even after it seemed very unlikely.